Data Protection Policy
True Maple Data Protection Policy
Welcome to True Maple! This data protection policy outlines how we collect, use, and share your personal information when you visit our website or make a purchase.
Collected Information
When you visit True Maple, we automatically collect certain details about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. We also gather information about the individual pages or products you view, the websites or search terms that referred you to True Maple, and how you interact with our website. This is referred to as "device information."
We collect device information using technologies such as:
- Cookies
- Log files
- Web beacons
These help us analyze trends and optimize your True Maple experience.
When you make a purchase, we also collect order-related information, including your name, billing address, shipping address, payment information, and contact details. This information is used to fulfill your order and communicate with you.
Use of Information
We use the collected information to:
- Process and communicate your order
- Screen orders for potential risks or fraud
- Improve and optimize our website and user experience
- Provide targeted advertising and marketing communications
Sharing of Information
We share your personal information with third parties who help us fulfill your order and enhance your True Maple experience. These include trusted service providers such as:
- Shopify
- Google Analytics
We may also share your information to comply with legal requirements or to protect our rights.
Choices and Rights
If you are a resident of the UK or the European Union, you have certain rights regarding your personal data. These rights include:
- Requesting access to your data
- Asking for corrections to your data
- Requesting deletion of your data
For more information, please contact us directly.
Data Retention
We retain your order information for administrative purposes unless you request deletion. This may include retaining records for legal, accounting, or auditing purposes.
Changes to the Data Protection Policy
This policy may change to reflect new practices or for operational or legal reasons. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page.
Contact
If you have any questions about our data protection policy or how we handle your personal data, please contact us via email at info@true-maple.com.
Thank you for choosing True Maple! We are committed to protecting your privacy and ensuring a secure and enjoyable online shopping experience.